Hotel Plaza San Francisco

The hotel is located in the old town, right next door to the oldest church in the city, founded in the late 17th century, and only a few minutes walk from Santa Lucia station. I was delighted with the location, because so much of where I wanted to go, like the museum of pre-Colombian art and other museums, were in easy walking distance (less than 20 mins), as was Barrio Lastarria, a precinct with many restaurants and cafes. I also found the staff very friendly and courteous, keen to ensure that, as a solo traveller of mature years, I was secure and well looked after.

Our room was large, clean and comfortable, with a shower, bath and jacuzzi. The hotel is located in the centre of Santiago and we were able to walk around and see the sights. All of the food was good, but we particularly enjoyed the sandwiches in the Bristol bar. The staff were all so welcoming and helpful that we felt at home - many of them speak good English which was nice for us because our Spanish is inexcusably poor.

We got an up grade to a suite which was great. The staff were very friendly. The location was close to the plaza de armes which was good for first time visitors.

Great location to walk to major sites. Great breakfast buffet and staff.

Hotel is in a great location for exploring on foot. Many interesting things to see within walking distance. The check-in staff was amazing -- very efficient and did an excellent job organizing rooms for our group of twelve people. The hotel's decor is very traditional, but has a lot of charm. Overall, all staff very helpful and friendly. Great breakfast with lots of choices. Many different baked pastries and breads on offer! Very tasty mini chorizos, as well as ham and cheeses and eggs.