Hotel Plaza San Francisco
What Guests Say
The hotel is located in the old town, right next door to the oldest church in the city, founded in the late 17th century, and only a few minutes walk from Santa Lucia station. I was delighted with the location, because so much of where I wanted to go, like the museum of pre-Colombian art and other museums, were in easy walking distance (less than 20 mins), as was Barrio Lastarria, a precinct with many restaurants and cafes. I also found the staff very friendly and courteous, keen to ensure that, as a solo traveller of mature years, I was secure and well looked after.
Nola
March 2023
We stayed at the Hotel Plaza San Francisco at the end of our 1-month trip through Patagonia. We were very well received and everything was quick and simple during the check-in process. The room, although old-fashioned, was clean, spacious, the bed was huge and the sheets were impeccably clean. The view from our window was the imposing San Francisco Church. We even slept with the curtains open so we could admire the view when we woke up! The hotel may be a little old-fashioned, but it has its charm. Due to a delay in our flight, the hotel allowed us to stay in the room after check-out time for free, a gesture that we greatly appreciated. We ate several times at the hotel's "Bristol" restaurant and simply loved everything, from the service, to the food, and again the service. Everyone was very friendly, cordial and attentive. All dishes are served with a very careful and appealing presentation, the flavors all go together very well, and there is almost no waiting time, everything arrives at the table on time. We loved all the dishes we tried, but the lentil burger with exotic rice was phenomenal and won our hearts! The desserts were delicious, we loved the citrus profiterole and the raspberry yogurt tart!
Mario
April 2025
Perfectly located for exploring the central area of Santiago. The rooms are very good quality, with a historic feel to them and very comfortable beds. The bathrooms are very good. We stayed here twice, bookending our holiday in Santiago, and the rooms we stayed in were identical to each other. The reception staff and door staff are incredibly polite and helpful, and the transfer service to the airport was good value and relaxing. Breakfast was good. We felt totally relaxed here and looked forward to staying here at the end of our stay before flying home.
Sarah
December 2022
Our room was large, clean and comfortable, with a shower, bath and jacuzzi. The hotel is located in the centre of Santiago and we were able to walk around and see the sights. All of the food was good, but we particularly enjoyed the sandwiches in the Bristol bar. The staff were all so welcoming and helpful that we felt at home - many of them speak good English which was nice for us because our Spanish is inexcusably poor.
Mike
November 2023
Breakfast was great. Staff very obliging and could accommodated our gluten free needs. We were given a complimentary upgrade so the room was spacious and they obliged with an electric kettle for the room which was appreciated. My daughter's family room - 2 double beds - was fantastic as it faced the mountains, was extremely light, quiet and spacious.
Penny
June 2025
Inclusive breakfast had a good choice from pastries to cold meats to hot choices. Omelette chef to cook to order. The restaurant was superb. I’ve had the pleasure of staying in great hotels all over the world and the food was equal to them. Shame it’s not busier. Location is great near the historic area. Our room was spacious and comfortable, well decorated. The reception staff were magnificent helping us with phone calls and translation when Kate was the victim of pickpockets on the metro losing her passport.
David
March 2025
The location and staff can't be beat. If you want to go experience the culture and history of Santiago, Plaza Hotel San Francisco is the place to do it from. The people who work here are top notch; outstanding service and attention to detail in every way.
Robert
November 2024
We got an up grade to a suite which was great. The staff were very friendly. The location was close to the plaza de armes which was good for first time visitors.
Dean
November 2023
Hotel is in a great location for exploring on foot. Many interesting things to see within walking distance. The check-in staff was amazing -- very efficient and did an excellent job organizing rooms for our group of twelve people. The hotel's decor is very traditional, but has a lot of charm. Overall, all staff very helpful and friendly. Great breakfast with lots of choices. Many different baked pastries and breads on offer! Very tasty mini chorizos, as well as ham and cheeses and eggs.
Diego
August 2024
Staff was very helpful and friendly. Food was delicious, nice breakfast. Good location to get around easily. Nice pool and sauna facilities.
William
October 2023
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